📞 5-minute response  ·  (562) 234-2832  ·  Serving all Long Beach & surrounding cities  ·  Se habla español

Accessibility Statement

Our commitment to making jaybuyshouses.com accessible to everyone

Our Commitment

Jay Buys Houses is committed to ensuring that jaybuyshouses.com is accessible to people with disabilities. We continuously work to improve the accessibility of our website and aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features on This Site

  • Semantic HTML: We use proper heading hierarchy, ARIA labels, and semantic HTML elements to support screen reader navigation.
  • Keyboard Navigation: All interactive elements (forms, buttons, navigation, FAQ accordions) are fully operable via keyboard without requiring a mouse.
  • Focus Indicators: Visible focus outlines appear on all interactive elements when navigating by keyboard.
  • Color Contrast: We maintain a minimum contrast ratio of 4.5:1 for body text and 3:1 for large text against backgrounds.
  • Text Resizing: The site is designed to remain fully functional when text is resized up to 200% in the browser.
  • Responsive Design: All pages are fully functional on mobile devices and at any screen size.
  • Bilingual Service: Our website is available in both English and Spanish to serve our diverse Long Beach community. Human interpretation is available by phone for all other languages.

Known Limitations

We are aware that some pages may not yet meet full WCAG 2.1 AA compliance. We are actively working to address these issues. If you encounter any accessibility barriers, please contact us and we will provide the information in an alternative format.

Alternative Access Methods

If you have difficulty using our website due to a disability, we are happy to assist you through other channels:

  • Phone: (562) 234-2832 — we respond within 5 minutes during business hours
  • Email: jay@jaybuyshouses.com
  • In-person: We can visit your property directly — no online form required
  • Bilingual service: Full Spanish-language service available by calling (562) 234-2832

Feedback and Contact

We welcome your feedback on the accessibility of jaybuyshouses.com. If you have encountered accessibility barriers or need information in an alternative format, please contact us:

Jay Buys Houses
1043 Newport Avenue, Long Beach, CA 90804
(562) 234-2832
jay@jaybuyshouses.com

We aim to respond to accessibility inquiries within 2 business days.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the Department of Justice's ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

This accessibility statement was last reviewed and updated on January 1, 2025.